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How Techtonic Transformed Digital Operations at Klub Kallangur OSHC

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About Klub Kallangur

Klub Kallangur is a fast-growing Outside School Hours Care (OSHC) service supporting families and young people across the Kallangur community. As their programs expanded, the operational workload increased significantly — including staff coordination, compliance management, bookings, incident reporting and documentation.

While the organisation continued to grow, its digital systems had not evolved to support that growth. Leadership lacked clear visibility across daily operations, staff were working from disconnected tools, and administration remained heavily manual.

Klub Kallangur partnered with Techtonic IT to build a modern, scalable digital environment that could simplify operations, improve governance, and support long-term growth.

The Challenge

Before engaging Techtonic, Klub Kallangur’s technology environment had not been actively managed for several years. This created rising inefficiencies and operational risk:

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  • Multiple outdated software subscriptions causing unnecessary costs

  • No single system for storing policies, procedures or operational documents

  • Fragmented communication across platforms

  • No consistent HR, onboarding, or incident reporting processes

  • Manual administration and paperwork-heavy workflows

  • Minimal visibility for leadership across operational activity

 

In summary:

The organisation had outgrown its systems, leaving staff stretched and leadership without real operational control.

The Solution

Techtonic delivered a full digital transformation tailored specifically to modern OSHC operations.

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Key components included:

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Digital Workplace Overhaul

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  • Custom-built SharePoint intranet

  • Dedicated OSHC and P&C portals

  • Structured document libraries with secure permissions

  • Integrated Microsoft Teams communication hub

  • Organisation-wide OneDrive rollout

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Workflow Automation

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  • Digitised HR onboarding and compliance workflows

  • Automated incident and behaviour reporting

  • Standardised forms and reporting templates

  • Asset register creation and management

  • Booking and attendance tools

  • Governance frameworks for staff access

Infrastructure & Security

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  • Microsoft 365 modernisation

  • Azure Active Directory identity management

  • SaaS consolidation and cost reduction

  • Secure cloud-first operating environment

  • Wi-Fi and connectivity upgrades

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Ongoing Support

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  • Fully managed IT support

  • SharePoint management and enhancement

  • Automation monitoring and optimisation

  • Microsoft 365 environment management

All services were rolled out in stages to ensure uninterrupted OSHC operations and provided alongside staff training and hands-on support.

The Results

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Operational Efficiency
 

Centralised systems and automated workflows replaced manual processes, delivering faster, simpler, compliant daily operations.

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Leadership Visibility

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Real-time oversight and role-based governance gave leadership greater control over compliance and service performance.

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Team Enablement

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Secure access from any device empowered staff to work efficiently while supporting the organisation’s ongoing growth.

Sol Tumaai 

Techtonic IT has been an absolute game-changer for us. Since coming onboard, they have been crucial in streamlining our systems and processes, ensuring everything runs smoothly and efficiently. Cybersecurity is always a top priority for them, giving us confidence that our data and operations are secure.

Their professionalism and efficiency are second to none, and their ability to assist whenever needed is truly commendable. What sets them apart is their proactive approach—always suggesting improvements and executing them in a timely manner. Dan, Jesse, Izzy, and their team are nothing short of amazing. I highly recommend their services to any business looking for top-tier IT support!
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